Returns & Exchanges

At Niconi, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, we offer a hassle-free return and exchange process for all eligible products within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your Niconi account and visit the 'Order History' section to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Ensure the products are in their original packaging and unused condition, then securely pack them to prevent damage during transit.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Refund or Exchange

  Once our quality control team inspects the returned items, we will process your refund to the original payment method or ship your replacement within 5-7 business days.